Community refund tracker
Outrank refund outcomes, updated by customers
Share what happened after you asked Outrank, your card issuer, PayPal or Stripe for help. Return later to update the same entry when your case changes.
These are unverified, self-reported outcomes—not findings by GACS. Notes and identifying details are never shown publicly.
Free dispute letter & evidence checklist
Copy the letter, fill in the brackets, and send it to your bank or card issuer. Not legal advice.
- Screenshots of every charge (statement lines with dates and amounts)
- Cancellation confirmation or proof you tried to cancel
- All emails / chats with the merchant (dated)
- The ad, website page or message that misled you
- Report receipts: FTC (reportfraud.ftc.gov) and, for losses, FBI IC3 (ic3.gov)
- PayPal: open the dispute in the Resolution Center within 180 days of payment
Show the dispute letter template
Subject: Dispute of unauthorized / unwanted charge To: [Bank or card issuer] Dispute Department Cardholder: [Full name] Card / account ending: [last 4 digits] I am disputing the following charge(s): - Merchant: [name] - Date(s): [date] - Amount(s): [amount] Reason: [I did not authorize this charge / I cancelled before renewal / I was deceived about what I was buying]. I contacted the merchant on [date] by [email/chat] and [they refused / did not respond]. Copies are attached. Please reverse the charge(s), issue a provisional credit while you investigate, and block future charges from this merchant. Attached evidence: receipts, screenshots, cancellation confirmation, merchant correspondence. Signed: [Name] Date: [date]
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refund cases tracked
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full or partial refunds
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reported refunded total
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average reported resolution
Recent updates
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Still trying to get your refund?
Use the evidence checklist and copy-paste dispute letter in the complete Outrank cancellation and refund guide. Do not post card numbers, account credentials or private correspondence here.
Authoritative sources
Independent primary sources used to check and corroborate the guidance on this page.
US Consumer Financial Protection BureauRights and dispute procedures for bank and payment fraud.
UK Financial Ombudsman ServiceEscalation route when a UK bank refuses an APP-fraud reimbursement.
US Federal Trade Commission — ReportFraudReport payment fraud and unauthorised transfers.