Refund Scam

A caller claims the victim is owed a refund, then uses remote-access software to 'help process' it while draining bank accounts or manipulating transaction amounts.

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Source: GACS — Global Anti-Crime & Safety · Published by the GACS Research Team · Updated October 21, 2026

Cite this page: GACS (2026). Refund Scam — GACS Glossary. https://gacs.app/glossary/refund-scam · Record ID GACS-glossary-refund-scam

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Related GACS research

Authoritative sources

Independent primary sources used to check and corroborate the guidance on this page.

US Consumer Financial Protection Bureau
Rights and dispute procedures for bank and payment fraud.
UK Financial Ombudsman Service
Escalation route when a UK bank refuses an APP-fraud reimbursement.
US Federal Trade Commission — ReportFraud
Report payment fraud and unauthorised transfers.