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GACS Safe Traveller

Scam alerts & emergency checklist for Sydney

The emergency numbers and step-by-step incident checklist below are free, right now, no account needed. A free GACS account adds scam alerts for Sydney while you're traveling.

With a free GACS account you get:

  • ✓Email alerts when new scams are reported in Sydney while you're there
  • ✓Save Sydney to your dashboard so your checklist is one tap away
  • ✓The weekly safety digest — new scam playbooks before they reach you

No credit card. No spam. One-click unsubscribe.

Emergency numbers in Sydney

All emergencies000
NSW Police non-emergency131 444
Crime Stoppers1800 333 000
State Emergency Service132 500
Sydney City Police Station+61 2 9265 6499
NSW Fair Trading13 32 20
Point to Point Transport Commissioner131 727

Most embassies are in Canberra. Consulates in Sydney (Martin Place area) for major countries. Check dfat.gov.au.

If something happens: the first 10 minutes

  1. 1Get to a safe, public spot (café, hotel lobby, shop) and call All emergencies on 000 if anyone is hurt or in immediate danger.
  2. 2Freeze cards immediately in your bank app (do this before calling the bank — it's faster). Revoke Apple Pay / Google Pay from a trusted device if your phone was taken.
  3. 3Change the password on your primary email from a trusted device, then sign out of every other session. Email is the master key to everything else.
  4. 4Contact Sydney City Police Station on +61 2 9265 6499 to file a report — you'll need the reference number for insurance, banks, and your embassy.
  5. 5If your passport, wallet, or phone is gone, contact your embassy or consulate now — they can issue emergency travel documents, often same-day. Most embassies are in Canberra. Consulates in Sydney (Martin Place area) for major countries. Check dfat.gov.au.
  6. 6Photograph the scene, receipts, fake tickets, or the scammer if it's safe — timestamped photos strengthen your police report and any chargeback claim.
  7. 7Tell your accommodation (hotel front desk / host) — they've usually seen the exact scam before and can vouch for you at the police station or help with a translator.
  8. 8Report the scam to GACS so the next traveller in Sydney sees the warning — it takes 60 seconds and helps the whole community.

Screenshot this checklist so it's on your phone even without data.

Traveling with family or friends?

Send them the free Sydney guide so they know the top scams before they land.

The top 5 scams in Sydney — with playbooks — are free and ad-free → Read the free Sydney guide

Authoritative sources

Independent primary sources used to check and corroborate the guidance on this page.