GACS Safe Traveller
Scam alerts & emergency checklist for Kuala Lumpur
The emergency numbers and step-by-step incident checklist below are free, right now, no account needed. A free GACS account adds scam alerts for Kuala Lumpur while you're traveling.
With a free GACS account you get:
- ✓Email alerts when new scams are reported in Kuala Lumpur while you're there
- ✓Save Kuala Lumpur to your dashboard so your checklist is one tap away
- ✓The weekly safety digest — new scam playbooks before they reach you
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Emergency numbers in Kuala Lumpur
Police / Emergency999
Ambulance & Fire999
Tourist Police+60 3 2149 6590
Cyber999 (cybercrime)+60 3 8992 6969
Kuala Lumpur Tourist Police+60 3 2149 6590
Bank Negara Malaysia (consumer)1300 88 5465
Most embassies are in KLCC / Ampang area. Search 'your country embassy Kuala Lumpur' or check kln.gov.my.
If something happens: the first 10 minutes
- 1Get to a safe, public spot (café, hotel lobby, shop) and call Police / Emergency on 999 if anyone is hurt or in immediate danger.
- 2Freeze cards immediately in your bank app (do this before calling the bank — it's faster). Revoke Apple Pay / Google Pay from a trusted device if your phone was taken.
- 3Change the password on your primary email from a trusted device, then sign out of every other session. Email is the master key to everything else.
- 4Contact Kuala Lumpur Tourist Police on +60 3 2149 6590 to file a report — you'll need the reference number for insurance, banks, and your embassy.
- 5If your passport, wallet, or phone is gone, contact your embassy or consulate now — they can issue emergency travel documents, often same-day. Most embassies are in KLCC / Ampang area. Search 'your country embassy Kuala Lumpur' or check kln.gov.my.
- 6Photograph the scene, receipts, fake tickets, or the scammer if it's safe — timestamped photos strengthen your police report and any chargeback claim.
- 7Tell your accommodation (hotel front desk / host) — they've usually seen the exact scam before and can vouch for you at the police station or help with a translator.
- 8Report the scam to GACS so the next traveller in Kuala Lumpur sees the warning — it takes 60 seconds and helps the whole community.
Screenshot this checklist so it's on your phone even without data.
Traveling with family or friends?
Send them the free Kuala Lumpur guide so they know the top scams before they land.
The top 5 scams in Kuala Lumpur — with playbooks — are free and ad-free → Read the free Kuala Lumpur guide
