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Americas · Official channels

🇨🇴How to report a scam in Colombia

Step-by-step guide to reporting crypto, romance, phishing, and investment fraud to Colombia authorities. Use the official links below — and act fast: most freezes happen within hours.

Being scammed right now? Panic GuideAlso report to GACS

Official agencies in Colombia

5-step reporting checklist

  1. 1
    Stop sending money
    Cease every transfer, deposit, 'unlock fee', and KYC submission. The recovery scam is the secondary trap.
  2. 2
    Preserve evidence
    Screenshot all chats, profile pages, deposit screens, wallet addresses, and transaction hashes BEFORE the account disappears.
  3. 3
    File with CAI Virtual Policía Nacional
    Use the official Colombia channel above. Keep the case reference number — banks and exchanges will ask for it.
  4. 4
    Notify your bank and exchange
    Call (not email) your bank, card issuer, and any crypto exchange. Ask for a freeze, recall, or chargeback within hours of the transfer.
  5. 5
    Add to GACS public blacklist
    Submit the scam at /report so others searching the wallet, domain, or phone get warned.

Warning: recovery scams target victims

After you report, expect calls and DMs from fake "recovery agents", "blockchain lawyers", or even people impersonating CAI Virtual Policía Nacional. Real Colombia agencies never ask for upfront fees or crypto to recover funds.

Reporting in nearby countries

🇺🇸United States🇨🇦Canada🇲🇽Mexico🇧🇷Brazil🇦🇷Argentina🇨🇱Chile
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