Europe · Official channels
🇨🇭How to report a scam in Switzerland
Step-by-step guide to reporting crypto, romance, phishing, and investment fraud to Switzerland authorities. Use the official links below — and act fast: most freezes happen within hours.
Official agencies in Switzerland
- NCSC Switzerland
- Cybercrimepolice (Zürich)
5-step reporting checklist
- 1Stop sending moneyCease every transfer, deposit, 'unlock fee', and KYC submission. The recovery scam is the secondary trap.
- 2Preserve evidenceScreenshot all chats, profile pages, deposit screens, wallet addresses, and transaction hashes BEFORE the account disappears.
- 3File with NCSC SwitzerlandUse the official Switzerland channel above. Keep the case reference number — banks and exchanges will ask for it.
- 4Notify your bank and exchangeCall (not email) your bank, card issuer, and any crypto exchange. Ask for a freeze, recall, or chargeback within hours of the transfer.
- 5Add to GACS public blacklistSubmit the scam at /report so others searching the wallet, domain, or phone get warned.
Warning: recovery scams target victims
After you report, expect calls and DMs from fake "recovery agents", "blockchain lawyers", or even people impersonating NCSC Switzerland. Real Switzerland agencies never ask for upfront fees or crypto to recover funds.
Reporting in nearby countries
How to report a scam in Switzerland
- Stop sending money
Halt all transfers, deposits, and KYC submissions immediately.
- Preserve evidence
Screenshot conversations, wallet addresses, URLs and transaction IDs.
- Contact the official Switzerland agency
File a report with NCSC Switzerland at https://www.ncsc.admin.ch/ncsc/en/home/meldeformular.html.
- Notify your bank or exchange
Call your bank, card issuer, and any crypto exchange to flag transactions and request freezes.
- Add to the public blacklist
Submit the scam to GACS so other potential victims get warned.
Authoritative sources
Independent primary sources used to check and corroborate the guidance on this page.
- FBI Internet Crime Complaint Center (IC3)
Official US channel for reporting internet-enabled fraud and cybercrime.
- US Federal Trade Commission — ReportFraud
Consumer fraud reporting and published enforcement data.
- UK Action Fraud
UK national reporting centre for fraud and cybercrime.
- Canadian Anti-Fraud Centre
Canada's central repository for fraud reports and scam alerts.
