========================================================================
PAYPAL RESOLUTION CENTER — DISPUTE REPORT TEMPLATE
Copy and paste the sections below into PayPal → Help → Resolution Center
→ Report a problem. Replace every [bracketed] field with your details.
Prepared with the free GACS PayPal scam recovery checklist.
Source: https://gacs.app/guides/paypal-scams
========================================================================


1) INCIDENT DETAILS (from the recovery checklist)
------------------------------------------------------------------------
Date/time noticed (your local time):   [YYYY-MM-DD  HH:MM]
Amount lost (USD):                     $[0.00]
PayPal transaction ID:                 [17-char alphanumeric ID]
Scammer's PayPal email / merchant:     [name@example.com]
PayPal case number (if already open):  [PP-D-XXXXXXX]
Bank/card chargeback reference:        [issuer case #]
IC3 complaint number (ic3.gov):        [I-YYYY-XXXXXXXX]
Funding source used:                   [ ] PayPal balance  [ ] Bank  [ ] Debit  [ ] Credit
Payment type:                          [ ] Goods & Services  [ ] Friends & Family  [ ] Invoice / money request
Claim type I am filing:                [ ] Item not received
                                       [ ] Item significantly not as described
                                       [ ] Unauthorized transaction
                                       [ ] Billing issue (duplicate / wrong amount)


2) SHORT SUMMARY  (paste into the "Message to seller" or dispute detail box)
------------------------------------------------------------------------
On [date], I sent $[amount] via PayPal transaction [transaction ID] to
[scammer email/merchant] for [what was promised — item, service, invoice].
[Item was never delivered / the listing was fraudulent / the charge is
unauthorized / the invoice is a phishing attempt].

I have been unable to reach the seller / the seller stopped responding on
[date]. I am requesting a full refund of $[amount] under PayPal Buyer
Protection.


3) TIMELINE OF EVENTS
------------------------------------------------------------------------
[YYYY-MM-DD  HH:MM]  — First contact from seller / listing seen at [URL].
[YYYY-MM-DD  HH:MM]  — Payment sent (transaction ID [ID], $[amount]).
[YYYY-MM-DD  HH:MM]  — Expected delivery / service date, no receipt.
[YYYY-MM-DD  HH:MM]  — Contacted seller at [email/phone]; response: [none / excuse].
[YYYY-MM-DD  HH:MM]  — Discovered scam (indicator: [red flag]).
[YYYY-MM-DD  HH:MM]  — Opened Resolution Center dispute (case [PP-D-...]).
[YYYY-MM-DD  HH:MM]  — Filed bank/card chargeback (reference [#]).
[YYYY-MM-DD  HH:MM]  — Filed IC3 complaint (reference [#]).
[YYYY-MM-DD  HH:MM]  — Filed FTC report at reportfraud.ftc.gov.


4) EVIDENCE I AM ATTACHING
------------------------------------------------------------------------
[ ] Screenshot of the PayPal transaction / invoice
[ ] Screenshot of the listing / product page / advertisement
[ ] Full email or chat thread with the seller (with headers if possible)
[ ] Shipping / tracking information provided by the seller (if any)
[ ] Bank or card statement line for the funding transaction
[ ] IC3 confirmation email / complaint PDF
[ ] Any receipts, contracts, or written promises from the seller


5) WHAT I AM REQUESTING FROM PAYPAL
------------------------------------------------------------------------
- Full refund of $[amount] to my original funding source.
- Freeze on the recipient account [scammer email] pending investigation.
- Written confirmation of the case outcome via my PayPal message center.

If PayPal denies this claim, I intend to escalate to:
  - My card issuer under Reg E (debit) / Reg Z (credit) chargeback rules.
  - Consumer Financial Protection Bureau at consumerfinance.gov/complaint.
  - State Attorney General consumer protection division.


6) CONTACT INFORMATION (PayPal already has this; include if requested)
------------------------------------------------------------------------
Name on PayPal account:  [full name]
PayPal email on file:    [your PayPal email]
Best phone (optional):   [phone]
Preferred contact:       [ ] PayPal message center  [ ] Email  [ ] Phone


========================================================================
DO NOT include in your dispute:
  - Passwords, 2FA codes, or full card / bank account numbers.
  - Speculation about the scammer's identity you can't back up.
  - Threats or profanity — PayPal agents will close the case.

Keep a copy of this filled-in template. If PayPal denies the claim,
you'll reuse the same facts for the bank chargeback and the IC3 report.
========================================================================